The Shocking Truth About Why Your Realtek Pcie Gbe Family Controller Isn’t Working

Realtek PCIe GBE Family Controller is a popular network adapter used in many motherboards. However, users sometimes encounter issues with its working. In this article, we will explain why your Realtek PCIe GBE Family Controller might not work and how to fix it.

Why Is My Realtek Pcie Gbe Family Controller Not Working?

Why is my Realtek PCIe GBE Family Controller not working?

Your Realtek PCIe GBE Family Controller is not working? No problem, we will find out why and fix it.

We have an Intel NUC kit with a Realtek PCIe GBE Family Controller on board. It is connected to our router via 1GbE and to the Internet via 100Mbit/s DSL. So far, so good. However, from time to time the network connection breaks down.

Symptoms

The system can no longer access the Internet, no more pings, no more DNS resolution. Pinging the gateway yields no reply. The LED of the Ethernet port is lit.

Cause

After some time (we are talking about hours), the Intel NUC looses its Internet connection. The Realtek PCIe GBE Family Controller goes offline. The driver is not crashing, the LED is lit, but the device is not accessible to the network.

The root cause is a bug in the driver, see for example

https://bugzilla.kernel.org/show_bug.cgi?id=50247

or

https://bugzilla.kernel.org/show_bug.cgi?id=56089

The bug is identified as

“RTL8192CE PCIe GBE Controller sometimes loses link”

Fixes

There are two fixes:

1. Upgrade the driver

The official Realtek driver is version 8.031, which is old. The bug has already been fixed in the 8.064 version.

2. Upgrade the kernel

The bug has also been fixed in the 3.19.0-25 kernel, which is the latest stable kernel.

Conclusion

We strongly recommend to upgrade your driver and your kernel. If you have an Intel NUC with a Realtek PCIe GBE Family Controller, it is very likely that you are experiencing the bug described in this article.

How Do I Troubleshoot My Realtek Pcie Gbe Family Controller?

• 1. Check your computer’s device manager to see if the Realtek PCIe GBE Family Controller is listed under “Network adapters.”
• 2. Update your Realtek PCIe GBE Family Controller’s drivers to the latest version from the manufacturer’s website.
• 3. Try disabling and re-enabling the Realtek PCIe GBE Family Controller in the device manager.
• 4. Try reinstalling the Realtek PCIe GBE Family Controller’s drivers.
• 5. If none of the above steps work, try contacting the manufacturer’s support for further assistance.

What Are Some Common Causes Of A Realtek Pcie Gbe Family Controller Not Working?

Realtek PCIe GBE Family Controller is a network adapter that connects your computer to a network. Sometimes, this controller may not work properly. Here are some common causes of a Realtek PCIe GBE Family Controller not working:

1. Driver Issues: If the network adapter driver is outdated or corrupted, it can cause the Realtek PCIe GBE Family Controller to stop working. To resolve this issue, you can try updating the driver.

2. Faulty Network Cable: A faulty network cable can also cause the network adapter to stop working. Make sure that the network cable is correctly connected to the network adapter and the network device.

3. Conflicting Network Adapters: If you have multiple network adapters installed on your computer, they may conflict with each other and cause the network adapter to stop working. To resolve this issue, you can try disabling the conflicting network adapters.

4. Hardware Issues: In some cases, the Realtek PCIe GBE Family Controller itself may be faulty. In this case, you may need to repair or replace the network adapter.

5. Firewall and Antivirus Settings: Sometimes, the firewall or antivirus software on your computer may block the network adapter and prevent it from working properly. To resolve this issue, you can try temporarily disabling the firewall or antivirus software.

If the Realtek PCIe GBE Family Controller still does not work after trying the above solutions, you may need to contact the manufacturer for assistance.

How Do I Update My Realtek Pcie Gbe Family Controller Driver?

To update your Realtek PCIe GBE Family Controller driver, follow these steps:

1. Go to the Realtek website and download the latest driver for your controller.

2. Once the driver is downloaded, double-click on the file and follow the installation instructions.

3. Restart your computer for the changes to take effect.

4. Once your computer has restarted, check to see if the driver update was successful.

Note: If you’re having trouble finding the correct driver for your Realtek PCIe GBE Family Controller, you can try using a third-party driver updater tool, such as Driver Easy, to automatically scan your computer and identify the correct driver for you.

How Do I Reset My Realtek Pcie Gbe Family Controller?

To reset your Realtek PCIe GBE Family Controller, you can try the following steps:

1. Go to the Device Manager in your computer’s Control Panel.

2. Expand the Network Adapters section and locate the Realtek PCIe GBE Family Controller.

3. Right-click on the Realtek PCIe GBE Family Controller and select Properties.

4. Go to the Driver tab and click on the Roll Back Driver button.

5. Restart your computer.

If rolling back the driver doesn‘t work, you can try uninstalling and reinstalling the Realtek PCIe GBE Family Controller driver. To do this, go to the Device Manager, right-click on the Realtek PCIe GBE Family Controller, and select Uninstall. Then, go to the Realtek website and download the latest driver for your controller. Install the downloaded driver and restart your computer.

If none of the above steps work, you can try updating your BIOS. To do this, go to the manufacturer’s website and download the latest BIOS update for your motherboard. Install the BIOS update and restart your computer.

Finally, if none of the above steps work, you can try contacting Realtek support for further assistance.

Are There Any Alternatives To The Realtek Pcie Gbe Family Controller?

The Realtek PCIe GBE Family Controller is a network interface controller that allows a computer to connect to a network. It is a common component in many computers, and it is often used for wired Ethernet connections.

There are several alternatives to the Realtek PCIe GBE Family Controller. One option is the Intel Ethernet Connection I219-LM, which is a newer and more advanced network interface controller. Another option is the Marvell 88E1116, which is a low-cost network interface controller that is compatible with many network standards.

Ultimately, the best alternative to the Realtek PCIe GBE Family Controller will depend on the specific needs of the user. If the user is looking for a high-performance network interface controller, the Intel Ethernet Connection I219-LM may be the best choice. If the user is looking for a low-cost network interface controller, the Marvell 88E1116 may be the best choice.

Summary

In conclusion, the Realtek PCIe GBE Family Controller is a crucial piece of hardware that allows for the smooth and efficient transmission of data between your computer and its peripherals. If you are experiencing issues with your Realtek PCIe GBE Family Controller, it is important to diagnose the problem and take the necessary steps to resolve it.